Designed for the noise floor of an Indian retail counter.

A purpose-built device that sits on the counter and captures every customer conversation — always on, no app for staff to learn, no behaviour change asked of the floor. Audio uploads the moment the device sees a network. Tell us about your floor and we will come back with lead time, pricing, and the spec for your team.

One pipeline. Three places it lives.

The same audio capture, diarisation, and event extraction stack runs in three form factors — each tuned for a different floor.

Countertop

Rover Dock

Counter mic for retail floors.

Sits on the counter. Always-on, no app to install, no behaviour change asked of staff. Captures every customer conversation across a full shift and uploads the moment it sees a network.

Wearable

Rover Clip

Bluetooth mic worn by the frontline rep.

Clips to a uniform collar. Follows the conversation wherever the rep moves — from counter to aisle to stockroom. Close-field capture means better signal in noisy multi-speaker environments.

Camera node

Rover Vision

Adds visual context to the audio layer.

Pairs a camera with the audio capture stack. Where the Dock and Clip tell you what was said, Vision adds where it happened and what the environment looked like — useful when floor position or product placement is part of the story.

What ships on the counter.

Form factor Counter-mounted unit. Discreet, dark housing tuned for Indian retail aesthetic.

Microphone Far-field mic array tuned for the 60–90cm distance between staff and customer at a typical counter.

Acoustic calibration Per-device. Each Rover learns its own store’s acoustic environment — ceiling height, footfall, ambient noise floor.

Network Wi-Fi primary, cellular fallback. Audio survives store wifi outages.

Capture mode Always-on. No app to launch, no badge to tap. Staff change nothing.

Encryption Local encryption on the device. Nothing leaves the floor unencrypted.

Lead time 2 weeks from order to ship. Already in production for our pilot customers.

We tried off-the-shelf mics first.

Six years of teaching 10,000+ professionals at Pragmatic Leaders taught us one thing: coaching only sticks if it's anchored to a moment the person actually lived. So we capture those moments at the counter — and close the loop on whether the coaching changed what happened next time.

That loop only works if the audio at the floor is usable. We tested four off-the-shelf USB mics; none survived a 12-hour shift at the Indian retail noise floor. So we built our own.

Tunes itself to your floor

Every floor sounds different. Rover listens for the first 24 hours and tunes itself autonomously to your store — no engineer visit, no field calibration. The AI does the work.

Far-field mic array

Beam-formed for the counter distance, not for a desktop microphone use case. Customer-side voice rejects nearby footfall and ambient register noise.

Cellular fallback

Wi-Fi in Indian retail is patchy. Rover doesn’t lose hours of capture when the store router cycles — cellular kicks in automatically.

No behaviour change

Always-on means no app, no login, no tap-in / tap-out. Staff change nothing. Compliance loves it; ops loves it; staff don’t notice it.